The careerist: delegating efficiently
Jul 17th
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Climbing the corporate ladder requires you to hand over day-to-day tasks to others. It’s a key leadership skill, but many leaders find it very difficult to do – or do it in a way that leaves everyone feeling unhappy and demotivated.
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This article is filed under: leadership, transformational leadership
Fruitful collaboration
Jul 17th
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Cooperation is a vital ingredient for a successful business – although it’s easier said than done. While everyone knows collaboration is a key business capability and signs up to it in principle, it’s certainly not easy to achieve in practice.
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This article is filed under: business capability, organisation, organisation design
Bringing politics back to work
Jul 17th
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Is it right to bring politics into the workplace? it brings a backdrop of uncertainty and has implications of the different party policies for our businesses. What your people need now is clear communication about priorities.
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This article is filed under: leadership, strategic communication
Changing the face of work as we know it
Jul 17th
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The seismic shifts in the economy have brought long term change, perhaps even change for good. Companies are having to rethink their business models and workforce management to be much more agile and responsive to their markets and customers.
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This article is filed under: engagement, people, workforce management
Strike the right balance in 2010
Jul 17th
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It’s a new year, and most of us are glad to see the back of 2009. But as leaders, how do we communicate the right tone for the year ahead? We want to be truthful to our people, but we also want to shield them from the impact of the continued uncertainty.
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This article is filed under: leadership, strategic communication
Leadership of change
Jul 17th
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When clients talk to us about leadership capability, we always ask: “What is leadership for, in this business? What is the ambition they must collectively lead?”. This issue also includes: seeing the whole picture; conversations as a leadership intervention; and the risks of working with leaders.
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This article is filed under: Change, engagement, leadership, people
The real value of customer service
Jul 17th
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We’ve all heard and experienced a lot of claptrap about customer service, but who’s really putting the customer first? This issue also includes: The Arab Spring; keeping strategy simple; and how to deal with an awful boss.
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This article is filed under: Change, employee motivation, engagement, executive coaching, leadership, organisational culture, people, strategy, strategy implementation, team leadership
